The new payment service, supported by NZ mobile operators, is designed to make it easy to pay for low cost services on the mobile phone.
Welcome
PayforitNZ is the payment service, supported by NZ mobile operators, which is designed to make it easy for consumers to purchase applications and digital content through a safe payment environment on their mobile phone and have the charge added to their bill.
The Telecommunication Carriers’ Forum (the TCF) announced in July 2010 that the UK Payforit Trusted Mobile Payment Framework would be adopted by the in New Zealand mobile industry.
Background
The UK Payforit service was introduced in 2006, to allow mobile consumers in the UK to purchase content and have the charge added to their phone bill or, in the case of pre-pay customers, taken off their account balance. To find out more about the UK Payforit Scheme go to www.payforit.org
The New Zealand Payforit Trusted Mobile Payment Framework has revised the UK Payforit Scheme Rules and Payforit logo for the New Zealand mobile market. The objective of the Framework is to promote a trustworthy and consistent standard for purchasing content via mobile phone, so that consumers can buy with confidence when they are making one-off purchases or setting up subscription services via their mobile phone.
PayforitNZ
With PayforitNZ, customers don’t need a credit card or bank account to use the service – they don’t even need to sign up or register any details. The whole process can be done using their mobile phone and purchases are charged back to their mobile account.
As in the UK, New Zealand licensed mobile network operators have accredited a number of Payment Intermediaries across a differing range of criteria for their suitability to operate a trusted payment scheme to ensure that the best interests of mobile consumers are protected while conducting online purchasing. These Accredited Payment Intermediaries ensure that transactions are managed and processed in accordance with the TCF PayforitNZ TMP Code, so the payment experience for consumers is consistent, transparent and user-friendly at all times. These improvements in user experience will help instill consumer confidence in paying by mobile, generating repeat business and improved conversion rates for merchants.
This information that APIs provide will be supported by the “PayforitNZ” logo, which will indicate to consumers that they are operating within the NZ PayforitNZ Trusted Mobile Payments Framework environment.
1. What is PayforitNZ?
2. How does it work?
3. How do I know if my payment has gone through?
4. What are the benefits of using Payforit?
5. Do I need to provide any personal details?
6. Do I need to download anything to my phone or pc to be able to use PayforitNZ?
7. Do I need a bank account or credit card to be able to use PayforitNZ?
8. Do I need to pay anything for using PayforitNZ?
9. Do I need to sign up for PayforitNZ with my mobile operator?
10. Is there a maximum amount for individual PayforitNZ transactions?
11. Can PayforitNZ only be used when I buy content from mobile portals?
12. Who do I contact if I'm unhappy with something I've purchased using PayforitNZ?
13. Where can I get updates on PayforitNZ?
14. What should I do if my payment doesn't go through?
1. What is PayforitNZ?
Payforit is the name of the new NZ mobile payment service, started jointly by 2degrees Mobile, Telecom and Vodafone.
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2. How does it work?
Whenever you want to make a purchase and charge it your mobile, you will be presented with a standard PayforitNZ screen that includes clear information on the content/service you are buying, the merchant you are buying from and how much it will cost you.
Once you authorise payment by pressing ‘Pay Now’ or ‘Subscribe’, a payment request goes directly to your mobile operator for validation.
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3. How do I know if my payment has gone through?
You’ll see a confirmation screen, telling you that your payment transaction is complete and you will be able to receive the content/service you’ve just purchased.
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4. What are the benefits of using PayforitNZ?
PayforitNZ has been designed to be very simple to use, meaning you can charge items directly to your mobile in a matter of seconds. There’s no need to send Premium rate text messages to complete a purchase, making it extremely easy and convenient to buy content and services from the mobile internet.
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5. Do I need to provide any personal details?
No. What’s more, you don’t even need to type in your mobile number when you are browsing and shopping on the mobile internet – PayforitNZ automatically detects your number from your mobile network as soon you reach the payment page.
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6. Do I need to download anything to my phone or pc to be able to use PayforitNZ?
You don’t need to download anything to use PayforitNZ, although you will need to be able to browse mobile internet sites from your handset to be able to access the sites that accept Payforit as a payment option.
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7. Do I need a bank account or credit card to be able to use PayforitNZ?
There’s no need for a bank account or credit card. Any purchases you make will be charged directly to your monthly phone bill, or deducted from your prepaid credit.
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8. Do I need to pay anything for using PayforitNZ?
There are no additional charges for using PayforitNZ, you only pay the price of the content you are purchasing*
*Please note, for downloads, as well as the price of the service you have ordered, you will also be charged browsing costs in accordance with your Mobile Operator data tariff.
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9. Do I need to sign up for PayforitNZ with my mobile operator?
No, there’s no need to sign up to be able to use the service. Whenever you see the PayforitNZ symbol on a mobile portal, you simply follow the on screen instructions to pay for your content.
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10. Is there a maximum amount for individual PayforitNZ transactions?
Payforit has initially been designed to support low value transactions (‘micropayments’), typically less than $10.
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11. Can PayforitNZ only be used when I buy content from mobile portals?
PayforitNZ is now available as a payment option on regular websites too. Watch this space for details on new services being added.
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12. Who do I contact if I’m unhappy with something I’ve purchased using PayforitNZ?
Customer helpline details for the site you’ve bought from are available when you go through the purchase process. PayforitNZ controls the payment processing aspect of your purchase only, so you should contact the selling merchant if you have any questions on the content/service you have purchased.
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13. Where can I get updates on PayforitNZ?
Updates on the PayforitNZ service will appear on this website.
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14. What should I do if my payment doesn't go through?
You will see a screen that tells you your transaction failed and perhaps a failure reason. It should also indicate that you have not been charged. It is possible that you are either a post pay customer who has reached their credit limit, or you are a pay as you go customer who needs to top up, or your network operator may be experiencing a temporary billing outage. In the latter case, you should try to make the purchase again. If the problem continues contact your network operator.
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Contacts
www.2degreesmobile.co.nz
www.telecom.co.nz
www.vodafone.co.nz