Reference Documents

TCF Governance Documents

• Customer Complaints Scheme
• Scheme Members Deed Poll
• Scheme Terms of Reference
• TCF Handbook
• TCF Rules

Codes

• Co-siting Code (Dec 2007)
• Customer Complaints Code (Nov 2007)
• Customer Transfer Code
• Customer Transfer Code - Regulated (Oct 2006)
• Customer Transfer Code - Non Regulated (Nov 2006)
• Disconnection Code (Dec 2008)
• Emergency Calling Code (Nov 2009)
• Mobile Content Code (Nov 2008)
• Premium Messaging Services Code (Feb 08)
• Unauthorised Use of Mobile Phones (Nov 08)

Guidelines

• Community Engagement Guidelines (Nov 2009)
• Interception Guidelines (Aug 2009)

Reports

• ENUM Report (May 2006)
• Information Reporting - Broadband Performance Monitoring Report (April 2009)
• LLU - Phase 1 Report (Dec 2006)
• Pandemic Planning Report (April 2006)
• TCF TSO Report

Submissions

• Relay Service Shareholder Review (June 2006)
• Telecommunications Amendment Bill (Aug 2006)
• LLU and Co-location STP's (May 2007)
• UBA STP (June 2007)
• National Environmental Standards for Telecommunications Facilities (Aug 2007)
• Backhaul STP (September 2007)
• TCF Submission on the TSO (October 2007)
• Interference Management Plan Issues Assessment (October 2007)
• TCF Submission on the Commerce Commission Draft Report on Numbering Management in NZ. (September 2008)
• TCF Submission on Sub-Loop Recommendations (May 2008)
• TCF Discussion Paper on Dual Feed: Review of Technical Elements for the NZ Telecommunications Environment (July 2008)
• TCF Submission on Ministry of Economic Development Copyright s92a Proposal (August 09)
• TCF Submission on TSO Reform and Rural Broadband (October 2009)

Number Portability

• Determination
• Decision 554 dated 31 August 2005
• Decision 579 dated 17 May 2006
• (Clarification 1)
• Decision 600 dated 30 March 2007
• (Clarification 2)
• Decision 605 dated 22 June 2007 (Clarification 3)
• Decision 612 date 20 December 2007 (Clarification 4)
• Decision 684 date 27 November 2009 (Clarification 5)
• LMNP Terms
• Network Terms
• Operations Manual

Miscellaneous

• TCF Website Acronyms
• Telecommunications Information Privacy Code 2003
• Templates
• Project Proposal Template
• Project Scope Template
• Service Provider Customer Transfer Contact Details Template