About the TDR Scheme

The Telecommunications Dispute Resolution Scheme (TDR) was established in November 2007.

The TDR service reports to a governing council (“Council”) with fifty percent consumer representation. The Council’s role is to provide independence and ensure industry and public confidence in the service.

• TDR Terms of Reference
• Why join the TDR Scheme
• How to join the TDR Scheme
• About the Scheme Agent
• About the TDR Governing Council

TDR Quarterly Reports

• TDR Q1 Report 2008
• TDR Q2 Report 2008
• TDR Q3 Report 2008

TDR Annual Reports

• TDR Annual Report for Nov 2007 to Dec 2008
• TDR Annual Report for January 2009 to December 2009
• TDR Annual Report for January 2010 to December 2010