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New Zealand Telecommunications Forum Incorporated.

Phone: +64 9 475 0203 | PO Box 302469, North Harbour, Auckland 0751

Media enquiries

Geoff Thorn, Chief Executive Officer - Phone: + 64 4 815 8176 | Mobile: + 64 21 937 920

Customer complaints & disputes

The TCF does not manage customer complaints.

If you have a complaint about your Service Provider, please call the Telecommunications Dispute Resolution Service, toll free number 0508 98 98 98 or visit http://www.tdr.org.nz/

Code compliance and enforcement

TCF Codes

To make a complaint about compliance with TCF codes of practice, or for general enquiries regarding TCF compliance, please contact the Compliance Officer at compliance@tcf.org.nz.

Number Portability & Customer Transfer Enforcement Agent

Richard Rowley | PO Box 19206 Hamilton | Mobile: + 64 21 469 957

Contact the TCF

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Last Modified On Thursday, 3 November 2016