The Copper Withdrawal Code was published 10 Dec 2020. The Copper Withdrawal Code will allow Chorus to withdraw its copper-based telecommunications services in areas where fibre is available. Where fibre is not available, Chorus must continue to offer its copper services.
There are a number of consumer protections in the Code that Chorus must meet before Chorus can stop the supply of a copper service to an end users property. In addition, RSPs will need to be able to meet their obligations under the 111 Contact Code before Chorus is able to stop the supply of copper service to registered vulnerable consumers.