Scammers are becoming increasingly sophisticated in their approaches to steal money from consumers. Always be alert when you receive calls from unknown or blocked phone numbers.
Beware of any requests made by phone for money or personal details. Scammers may ask for a contribution to a charity or masquerade as customer service from your bank, utility provider or tech support.
You should never receive a genuine phone call requesting your credit card number or personal information. If you receive an unexpected phone call, be cautious and return the call, dialling a registered number for your provider. It may be inconvenient, but it minimises risk and protects you against phone fraud.
Below are examples of some of the most common types of scam calls being received by consumers in New Zealand: