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Latest Articles

  • Oh, Canada - disparities in our telecommunication environments

    Published Thursday 6 Jul 2023

    Canada and New Zealand are not dissimilar and we’re often referred to in the same way – smaller neighbour to larger countries – but our telecommunications environments have diverged significantly over the past decade or so.

  • First world problem – when your landlord won’t say yes to fibre

    Published Tuesday 9 May 2023

    2021 updates to the Tenancies Act were designed to give renters more rights around UFB access - so why are some landlords still dragging the chain when it comes to providing their tenants with modern life essentials like the internet?

  • Battening down the hatches: the telco sector’s response to Cyclone Gabrielle

    Published Tuesday 7 Mar 2023

    When NEMA called to say the incoming cyclone would be the biggest in a century it was hard to judge just what that would mean in practice. February saw the industry swing into full crisis mode with damage and destruction on an unprecedented scale.

  • Q&A - Technologies in extreme weather events

    Published Sunday 19 Feb 2023

    Q&A - Technologies in extreme weather events Commonly asked questions about technologies in extreme weather events

  • Click here for more exciting deals

    Published Wednesday 25 Jan 2023

    I got a text message from a service provider recently giving me an authorisation code for a transaction. I hadn’t bought anything, so this was clearly a scam....

  • Don't let mobile phone scams ruin your Christmas

    Published Tuesday 13 Dec 2022

    Christmas is a time of celebration, but scammers also have plenty of opportunities to cash in on the festive season. If you’re in the market for a phone or mobile device it pays to double check its pedigree before parting with your cash.

  • A New Structure for the Telecommunications Dispute Resolution Service

    Published Thursday 1 Dec 2022

    The Telecommunications Dispute Resolution (TDR) service has undergone a year of change with a new structure launching early next year.

  • UFB Mission accomplished

    Published Friday 18 Nov 2022

    When the Ultra Fast Broadband project was first introduced by Steven Joyce after the 2008 election, my home internet was delivered by a Nokia M1122 modem and ran at a blistering 6Mbit/s download speed.

  • Staying one step ahead of the scammers

    Published Tuesday 15 Nov 2022

    “Hi mum, I dropped my phone and it's completely smashed... this is my new number.”

  • I’d like to speak to the manager, please

    Published Wednesday 5 Oct 2022

    The Commerce Commission has said it will begin requiring telcos to disclose whether they belong to the Telecommunications Dispute Resolution Service or not. I think this is a really good idea and commend the Commission for it.

Last Modified On Monday, 23 May 2022