Organisations that are code signatories
A signatory is an organisation that has agreed to be bound by a TCF code.
In signing the code, they have accepted primary responsibility for monitoring and ensuring their compliance with the relevant TCF code.
Standards for service providers regarding how fixed line broadband plans are described
A code of practice for ‘jamming’ the unauthorised use of cell phones in prisons.
This is the code by which members agree on the process and procedures for removing connections via copper and the PSTN network as we transition to the new technologies on offer.
Facilitating a co-operative approach to co-siting radio communications equipment.
A regime to facilitate dispute resolution between customers and their telecommunications service providers.
This code outlines the process for the transfer of fibre telecommunications services between service providers
Guidelines for applying disconnection policies for residential customers.
Provision of customer information and call quality standards for emergency voice calls.
Delivering a good fibre installation customer experience
Enabling lost or stolen mobile handsets to be blocked on any New Zealand mobile network.
Improving transparency of mobile roaming charges for consumers.
Guidelines for the advertising and operation of mobile messaging services.
A voluntary product stewardship scheme to facilitate the recycling and reuse of unwanted mobile phones.
Working together to reduce scam calls and SMS.
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Code Compliance
Learn more about compliance with TCF codes and our code compliance framework.
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