Working together to reduce scam calls and SMS.
What it is
The Scam Prevention Code is an industry code of practice for Network Operators and A2P SMS Partners to identify, verify and take action in response to scam calls and SMS to mobile phones and landlines.
Purpose
To provide fair and consistent policy standards for network operators to help inform, prevent and protect customers against scam phone calls and SMS.
Who it applies to
Network Operators and A2P SMS Partners who choose to sign up to the Code.
Who it affects
Landline and mobile phone customers
Network Operators
A2P SMS Partners
Code status
Code type: Voluntary Code
Document version: November 2022.
Signatories to this Code
- 2degrees
- Bulletin
- Compass Communications Ltd
- Connexus Interactive
- Devoli
- Modica Group
- One New Zealand
- Sinch
- Spark
Looking for something else?
Advice for consumers
What are the most common types of scam calls? And what should you do if you receive a suspicious call?
