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Telco industry organisations collaborate with Commerce Commission on consumer education initiative

8 Jun 2021
The New Zealand Telecommunications Forum (TCF) and the Telecommunications Dispute Resolution Scheme (TDR) have been working together with the Commerce Commission on their first ever joint consumer education initiative.

Mobile phone providers introduce new security measures to prevent Number Porting fraud

1 Jun 2021
From tomorrow (Thursday 3 June 2021), consumers who switch mobile providers and want to keep their phone number – a process called number porting – will receive a dedicated SMS text message to help prevent fraudsters.

Telco industry supports Commerce Commission review into consumer dispute resolution scheme

23 Apr 2021
The telecommunications industry is looking forward to engaging with the Commerce Commission over the coming months on its review of the Telecommunications Dispute Resolution Scheme (TDR), the New Zealand Telecommunications Forum (TCF) said today.

Avoiding Scam Callers

What should you do if you receive a suspicious call?

Connecting to Fibre

Considering switching to fibre? Here is what you need to know.

Choosing a Broadband Plan

Tips on choosing the right broadband plan for you.