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Battening down the hatches: the telco sector’s response to Cyclone Gabrielle

7 Mar 2023
When NEMA called to say the incoming cyclone would be the biggest in a century it was hard to judge just what that would mean in practice. February saw the industry swing into full crisis mode with damage and destruction on an unprecedented scale. We were prepared for a regional response but the scale of the damage was bigger than any of us were prepared for.

Q&A - Technologies in extreme weather events

19 Feb 2023
Commonly asked questions about technologies in extreme weather events

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25 Jan 2023
I got a text message from a service provider recently giving me an authorisation code for a transaction. I hadn’t bought anything, so this was clearly a scam. The text message said “Use this Passcode to complete your online purchase with [a retailer]. Didn’t request this transaction? Call …” and then the number. Ha ha, you can’t catch me out like that.

Avoiding Scam Callers

What should you do if you receive a suspicious call?

Broadband information for consumers

Find out what your options are for getting the best connection to the internet.

Copper Network and PSTN Withdrawal

The old copper network is past its use-by date and the PSTN service is moving to take advantage of new technologies. Find out more here...