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A New Structure for the Telecommunications Dispute Resolution Service

1 Dec 2022
The Telecommunications Dispute Resolution (TDR) service has undergone a year of change with a new structure launching early next year.

UFB Mission accomplished

18 Nov 2022
When the Ultra Fast Broadband project was first introduced by Steven Joyce after the 2008 election, my home internet was delivered by a Nokia M1122 modem and ran at a blistering 6Mbit/s download speed.

Staying one step ahead of the scammers

15 Nov 2022
“Hi mum, I dropped my phone and it's completely smashed... this is my new number.”

Avoiding Scam Callers

What should you do if you receive a suspicious call?

Broadband information for consumers

Find out what your options are for getting the best connection to the internet.

Copper Network and PSTN Withdrawal

The old copper network is past its use-by date and the PSTN service is moving to take advantage of new technologies. Find out more here...