New Zealand Telecommunications Forum (TCF) 

Contact details

New Zealand Telecommunications Forum Incorporated.

Phone: +64 9 475 0203

PO Box 65503, Northshore, Auckland 0754

Consumer Services 

If you are having issues porting your mobile phone number, please contact the new service provider you are trying to switch to or find more information about switching mobile phone providers here. 

If you are contacting us because your mobile phone is block listed (can’t make or send calls or texts), please contact your service provider. You can find out more information about mobile phone block listing here.

Media enquiries

Paul Brislen | CEO | Mobile: + 64 21 9888 96

Customer complaints & disputes

The TCF does not manage customer complaints.

If you have a complaint about your Service Provider, please call the Telecommunications Dispute Resolution Service, toll free number 0508 98 98 98 or visit


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