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Changing mobile phone service providers can mean more cost-effective plans, larger data packages and the ability to purchase a new mobile phone. The process is simple and allows you to change your mobile service provider while keeping your existing number.

Before you switch mobile providers you should always check what contract or plan you are currently on as there may be a charge for breaking the contract. You may also have outstanding bills to pay i.e. if you have purchased a mobile phone as part of your contract. 

In order to switch provider, you will need to have purchased a sim card for the new mobile network. Once you have the sim card, contact the mobile service provider you wish to move your services to. Tell them if you would like to keep your existing mobile phone number. In some cases, you can do this online via the new mobile service provider’s website.


Porting your number can take up to one business day. There is no fee to port your number.

Looking for something else?

Porting your landline number

Number portability for landlines.

Find out more

Last Modified On Tuesday, 28 January 2020