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NZ Telco Industry Focussed on Improving Customer Service

13 Sep 2017
Commerce Commission data on consumer complaints reflects the size of the industry

Industry welcomes new consenting regime to speed up UFB access

23 Aug 2017
Geoff Thorn, CEO of the Telecommunications Forum (TCF), has responded to a new, simplified consenting process that telecommunications companies must follow when installing modern networks

Facebook phone deals more than consumers bargained for

7 Aug 2017
The New Zealand Telecommunications Forum (TCF) has issued a warning to consumers buying bargain second-hand mobile devices through channels such as Facebook groups.

Why switch to fibre?

How fibre broadband is changing the way we live, work and play, and why you should switch.

Connecting to fibre

Considering switching to fibre? Here is what you need to know.

Choosing a broadband plan

Tips on choosing the right broadband plan for you.