The Local Fibre Company installer will arrange a pre-installation appointment referred to as the site scope visit.
At this time, the installer will discuss appropriate options for the fibre installation, usually underground or aerial, that best suits your premises. They will discuss where the External Termination Point (ETP) is located that connects the fibre from the street to the house and where the Optical Network Terminator (ONT) will be located within your home. The ETP is a small box installed at an agreed location on the outside of your house, and the ONT is a small box (approximately 18cm x 12cm) that is usually placed on an internal wall.
Once the installation plan is agreed, you sign a contract and the installation is scheduled.
If you are in a shared situation, the Local Fibre Company will make the fibre available to everyone, but will only install into your home. This means that in the future your neighbours can install fibre to their homes.
The Local Fibre Company covers the cost of most residential properties. This includes connecting your property to the fibre network in your street, reinstating any surfaces that have been disturbed, installation of the ETP and ONT, and connecting to your new modem.
There are some costs to be aware of: for example, if you require additional power plugs for the installation, request another installation option, want to move the ONT after installation or require additional hard wiring for fibre sockets.
Check your installation plan with your Local Fibre Company thoroughly before signing.