Report a Scam
Reporting scams helps organisations identify emerging threats, investigate criminal behaviour and improve protections for consumers.
If Money or Accounts Were Affected
Contact your bank or payment provider immediately.
Phone Scams
Contact your telecommunications provider.
Text Message Scams
Forward the message free of charge to the Department of Internal Affairs on 7726.
Email Spam
Report suspicious emails to the Department of Internal Affairs.
Website Scams
Report suspicious websites to the National Cyber Security Centre.
Investment Scams
Report to the Financial Markets Authority.
Harmful Online Content
Report to Netsafe.
Online Fraud and Cybercrime
Report through NZ Police 105.
If you’re concerned about the immediate safety of you or someone else, call 111.
Scam reporting for telcos
It is helpful if you can provide your telecommunications provider with:
- Your name
- Your account number
- Your contact number
- The number you received the call on
- The number you received the call from (if this is available)
- The time and dates that the calls were received
- A description of what happened on the call
Where to report spam
The Department of Internal Affairs is responsible for investigating complaints about unsolicited commercial electronic messages, either via txt or email, commonly referred to as spam.
Download this document for more information.