Protect yourself from scams

Simple Ways to Stay Safe Online 

Scammers may all work in different ways, but generally speaking the end goals are to:

  • Get access to your finances.
  • Steal your identity.
  • Buy goods and services.
  • Access your business networks or systems.

Most scams can be prevented by taking a few practical security steps. 

Use Multi-Factor Authentication (MFA) 

Multi-factor authentication (MFA) adds an extra layer of protection by requiring an additional security step when signing in. 

Whenever available, enable MFA on: 

  • Email accounts 
  • Banking or payment provider accounts 
  • Social media 
  • Shopping accounts 
  • Cloud services 

Use Strong Passwords 

  • Create unique passwords for every account and refresh these each year.
  • Consider using a password manager to generate and store passwords securely. 

Verify Before You Trust 

If contacted unexpectedly: 

  • Pause 
  • Check 
  • Verify independently 

Never rely solely on information provided by the person contacting you. 

Be Careful with Personal Information 

Personal information can be valuable to scammers. 

Think carefully before sharing: 

  • Date of birth 
  • Address 
  • Identification documents 
  • Financial information 
  • Login credentials 

Keep Devices Updated 

Install updates promptly for: 

  • Phones 
  • Tablets 
  • Computers 
  • Applications 
  • Security software 

Updates often contain important security fixes. 

Think Before You Click 

Treat unexpected: 

  • Links 
  • Attachments 
  • QR codes 
  • Downloads 

with caution. Verify before interacting. 

WHAT IS MFA?

MFA or 2FA (multi-factor or 2 factor authentication) is when along with having to enter your password to access a secure website, you are also required to take a second step to confirm your identity.

Often this second step involves sending a code via SMS text message to your mobile phone for you to enter into the website. Many websites are now offering alternative means for this second step authentication, such as getting you to install a special authentication app on your phone.  Where possible, try to use the app method and avoid relying on an SMS text message or a phone call for this second step authentication.

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