New Zealand Telecommunications Forum Incorporated.
Phone: +64 9 475 0203 | PO Box 65503, Northshore, Auckland 0754
Summer Holiday Hours
Offices closed from 21 Dec 2022 - 10 Jan 2023
If you have problems porting your number, please contact the service provider you are moving too. More information about porting and FAQs can be found here.
Media enquiries
Paul Brislen | CEO | Mobile: + 64 21 9888 96
Customer complaints & disputes
The TCF does not manage customer complaints.
If you have a complaint about your Service Provider, please call the Telecommunications Dispute Resolution Service, toll free number 0508 98 98 98 or visit http://www.tdr.org.nz/
Code compliance and enforcement
TCF Codes
To make a complaint about compliance with TCF codes of practice, or for general enquiries regarding TCF compliance, please contact the Compliance Officer | compliance@tcf.org.nz.
Number Portability & Customer Transfer Enforcement Agent
Richard Rowley | PO Box 19206 Hamilton | Mobile: + 64 21 469 957
Contact the TCF