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New Zealand Telecommunications Forum Incorporated.

Phone: +64 9 475 0203 | PO Box 65503, Northshore, Auckland 0754

Summer Holiday Hours

Offices closed from 21 Dec 2022 - 10 Jan 2023

If you have problems porting your number, please contact the service provider you are moving too. More information about porting and FAQs can be found here.

Media enquiries

Paul Brislen | CEO | Mobile: + 64 21 9888 96

Customer complaints & disputes

The TCF does not manage customer complaints.

If you have a complaint about your Service Provider, please call the Telecommunications Dispute Resolution Service, toll free number 0508 98 98 98 or visit http://www.tdr.org.nz/

Code compliance and enforcement

TCF Codes

To make a complaint about compliance with TCF codes of practice, or for general enquiries regarding TCF compliance, please contact the Compliance Officer | compliance@tcf.org.nz.

Number Portability & Customer Transfer Enforcement Agent

Richard Rowley | PO Box 19206 Hamilton | Mobile: + 64 21 469 957

Contact the TCF

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Last Modified On Wednesday, 14 December 2022