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February 2018

6.3% Drop in the Price Index of Telco Services for Consumers in 2017

5 Feb 2018

Stats NZ’s latest Consumer Price Index (CPI) data shows a drop of 6.3% in the real cost of telco services for the year ending December 2017.

December 2017

Second-Hand Mobiles Pose Fraud Risk - Warns TCF and Police

18 Dec 2017

The TCF and NZ Police are warning consumers about the dangers of buying second-hand phones online this summer.

Fifty Thousand Funds Flagship for Cleaner Coastlines

14 Dec 2017

The RE:MOBILE mobile phone recycling scheme has donated over $50k to the Sustainable Coastlines charity in 2017, helping fund their Flagship Education Centre.

November 2017

NZ Telco Industry Complaint Numbers Remain Low on International Scale

24 Nov 2017

Telecommunications Dispute Resolution (TDR) has issued its Annual Report to June 2017.

Emergency Mobile Alert system to keep Kiwis safe in emergencies

24 Nov 2017

New Zealand’s new Emergency Mobile Alert system is set to go live this weekend

Police investigating phone scam incidents

3 Nov 2017

Auckland City Police are investigating multiple incidents where victims have been targeted by scammers on the phone by an individual impersonating a police officer.

September 2017

Complexity of Communications Services Baffling for Consumers

27 Sep 2017

How do you tell a splitter from a filter? A router from a modem?

NZ Telco Industry Focussed on Improving Customer Service

13 Sep 2017

Commerce Commission data on consumer complaints reflects the size of the industry

August 2017

Industry welcomes new consenting regime to speed up UFB access

23 Aug 2017

Geoff Thorn, CEO of the Telecommunications Forum (TCF), has responded to a new, simplified consenting process that telecommunications companies must follow when installing modern networks

Facebook phone deals more than consumers bargained for

7 Aug 2017

The New Zealand Telecommunications Forum (TCF) has issued a warning to consumers buying bargain second-hand mobile devices through channels such as Facebook groups.

Last Modified On Thursday, 26 October 2017