As concerns about the cost of living, rising inflation and affordability of everyday items increases, the cost of telecommunication products and services has fallen consistently year after year.
Number porting fraud is a relatively new and uncommon occurrence in New Zealand, and the telco sector wants to keep it that way.
The Commerce Commission is inviting feedback on enhancements to its Measuring Broadband New Zealand (MBNZ) programme.
The TCF has been alerted to a phone scam currently circulating in which people are impersonating the TCF.
The news from Tonga (or lack thereof) is a sobering reminder of just how reliant we all are on modern communications networks. When they are disrupted, it creates a huge amount of uncertainty and slows down our ability to respond to a crisis in any coordinated way.
Telecommunications has become an essential service and most of us don’t think twice about being able to stay in touch. But when you’re out on the road or in the wilderness, it’s not necessarily as easy as it is in the city.
Fourteen years ago we didn’t have iPhones, we didn’t have fibre to the home, we didn’t really have fixed wireless services and most customers were moving from dial-up to DSL. How times have changed.
The New Zealand Telecommunications Forum (TCF) welcomes the Commerce Commission’s final baseline report into retail service quality as it now provides an indication of the Commission’s focus for the year ahead.
Telecommunications services are entrenched in all that we do, so when people have an issue with their mobile, home phone or internet it has a big impact on their lives.
The Commerce Commission has today announced it will continue to protect the ability of telecommunications consumers to keep their landline and mobile telephone numbers if they switch providers.