Facilitating a better experience for telecommunications customers.
Workstreams underway within the NZ Telecommunications Forum.
8 Jun, 2021
The New Zealand Telecommunications Forum (TCF) and the Telecommunications Dispute Resolution Scheme (TDR) have been working together with the Commerce Commission on their first ever joint consumer education initiative.
1 Jun, 2021
From tomorrow (Thursday 3 June 2021), consumers who switch mobile providers and want to keep their phone number – a process called number porting – will receive a dedicated SMS text message to help prevent fraudsters.
23 Apr, 2021
The telecommunications industry is looking forward to engaging with the Commerce Commission over the coming months on its review of the Telecommunications Dispute Resolution Scheme (TDR), the New Zealand Telecommunications Forum (TCF) said today.
The Commerce Commission has published a paper outlining the key issues it intends to focus on for its first review of the Telecommunications Dispute Resolution Scheme (TDRS).
