Industry News

Wrapping up the year | TCF December Newsletter

1 Dec 2022

Another year in the bag and I swear they’re passing faster than ever. While the last few have been somewhat odd to put it mildly, 2022 was at least a little bit brighter and more entertaining.

A New Structure for the Telecommunications Dispute Resolution Service

1 Dec 2022

The Telecommunications Dispute Resolution (TDR) service has undergone a year of change with a new structure launching early next year.

UFB Mission accomplished

18 Nov 2022

When the Ultra Fast Broadband project was first introduced by Steven Joyce after the 2008 election, my home internet was delivered by a Nokia M1122 modem and ran at a blistering 6Mbit/s download speed.

Staying one step ahead of the scammers

15 Nov 2022

“Hi mum, I dropped my phone and it's completely smashed... this is my new number.”

Telco Trends & Activity | TCF Nov Newsletter

3 Nov 2022

Review the TCF activity in 2021/2022. From the work we do with the Commerce Commission to our key initiatives like Re:Mobile and the copper transition factsheet.

Telecommunications sector welcomes the new mayor's input

17 Oct 2022

The telecommunications sector welcomes the Mayor’s initiative to fix the region's mobile phone blackspots and acknowledgement of our significant ongoing investment both in Tāmaki Makaurau and across the whole country.

TCF supports improving product disclosure for telecommunications consumers

12 Oct 2022

The Telecommunications Forum (TCF) welcomes the Commerce Commission’s emerging views paper on improving retail service quality of product disclosure for mobile and broadband services.

Fighting Scam and Fraud Activity - October newsletter

6 Oct 2022

It’s a busy time in the TCF this month. Our draft scam prevention code is out for public consultation and we’d love your feedback on how the code will work. Scam calls and texts are on the rise and how we handle them is becoming more and more important.

I’d like to speak to the manager, please

5 Oct 2022

The Commerce Commission has said it will begin requiring telcos to disclose whether they belong to the Telecommunications Dispute Resolution Service or not. I think this is a really good idea and commend the Commission for it.

The Digital Strategy for Aotearoa

22 Sep 2022

Last week the long-awaited Digital Strategy for Aotearoa was launched at the Digital Boost birthday party. Long awaited in the sense that we haven’t had a digital economy strategy since National’s Building a Digital Nation, launched in 2016.