The New Zealand Telecommunications Industry has been working hard to improve customer satisfaction.
The New Zealand Telecommunications Forum (TCF) has published a draft of the new Fibre Installation Code for public consultation.
The New Zealand telecommunications industry is working together to ensure that any website with footage of the Christchurch terrorist attack is inaccessible to New Zealanders.
About half of New Zealand homes and businesses have connected to ultra-fast broadband (UFB) where available.
RE:MOBILE is an accredited Product Stewardship Scheme, run by the TCF for the purpose of reducing the environmental impact of unwanted mobile handsets.
The Telecommunications Forum (TCF) is advising consumers of the need to recycle their old mobile phones through an accredited mobile phone recycling scheme.
Kiwis connecting to ultra-fast broadband
TDR Report Shows Customer Complaints Remain Static - Despite Increase in Demand for Services
Customer Complaints per Telecommunications Connection Remain Low in 2018