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June 2021

Telco industry organisations collaborate with Commerce Commission on consumer education initiative

8 Jun 2021

The New Zealand Telecommunications Forum (TCF) and the Telecommunications Dispute Resolution Scheme (TDR) have been working together with the Commerce Commission on their first ever joint consumer education initiative.

Mobile phone providers introduce new security measures to prevent Number Porting fraud

1 Jun 2021

From tomorrow (Thursday 3 June 2021), consumers who switch mobile providers and want to keep their phone number – a process called number porting – will receive a dedicated SMS text message to help prevent fraudsters.

April 2021

Telco industry supports Commerce Commission review into consumer dispute resolution scheme

23 Apr 2021

The telecommunications industry is looking forward to engaging with the Commerce Commission over the coming months on its review of the Telecommunications Dispute Resolution Scheme (TDR), the New Zealand Telecommunications Forum (TCF) said today.

Key issues identified for first review of Telco Dispute Resolution Scheme

23 Apr 2021

The Commerce Commission has published a paper outlining the key issues it intends to focus on for its first review of the Telecommunications Dispute Resolution Scheme (TDRS).

Latest Commerce Commission report confirms consumer broadband performance remains high quality

13 Apr 2021

The New Zealand Telecommunications Forum (TCF) welcomes today’s release of the latest broadband measurement report from the Commerce Commission, which confirms New Zealand consumers continue to enjoy well performing broadband services.

Latest broadband report confirms improved performance of premium fibre plans

13 Apr 2021

The latest report from the Commerce Commission’s Measuring Broadband New Zealand programme shows that the performance of Fibre Max plans has improved substantially.

Telecommunications industry welcomes Commerce Commission’s completion of Mobile Bill Review

1 Apr 2021

The New Zealand Telecommunications Forum (TCF) has welcomed today’s confirmation that the Commerce Commission has completed its review of consumer mobile phone bills.

March 2021

Commerce Commission report reinforces that NZ'ers continue to be well served by telco industry

16 Mar 2021

The publication by the Commerce Commission of its annual telecommunications industry monitoring report has reinforced that New Zealanders continue to benefit from world-class networks and services at reasonable prices, the New Zealand Telecommunications Forum (TCF) said today.

Mobile companies committed to working with Commerce Commission on consumer transparency improvements

9 Mar 2021

New Zealand’s mobile service providers have agreed with the Commerce Commission to implement a range of initiatives to provide customers with better information so they can make more meaningful comparisons and choices about their mobile services, the New Zealand Telecommunications Forum (TCF) said today.

December 2020

Telco industry offers tips on how to stay connected this holiday period

21 Dec 2020

Telecommunications companies are preparing their networks for a busy holiday season as more Kiwis than ever are expected to travel around rural New Zealand and holiday hotspots compared with any other year.

Last Modified On Friday, 30 September 2016