The New Zealand Telecommunications Industry has been working hard to improve customer satisfaction.
The New Zealand Telecommunications Forum (TCF) has published a draft of the new Fibre Installation Code for public consultation.
The New Zealand telecommunications industry is working together to ensure that any website with footage of the Christchurch terrorist attack is inaccessible to New Zealanders.
The Telecommunications Forum (TCF) is advising consumers of the need to recycle their old mobile phones through an accredited mobile phone recycling scheme.
TDR Report Shows Customer Complaints Remain Static - Despite Increase in Demand for Services
Customer Complaints per Telecommunications Connection Remain Low in 2018
During International Fraud Awareness Week, the TCF is encouraging consumers to: Stop and think. Is this for real?
TCF Report Highlights Top Telco Industry Trends
The TCF has today published a draft of the new Vulnerable End Users Code for public consultation
TDR Report Provides Increased Telco Complaints Transparency