The Commerce Commission has released a consultation paper outlining its emerging views and proposed approach to establishing the 111 Contact Code.
Police are issuing a warning over a recent phone scam that has resulted in members of the public losing hundreds of thousands of dollars.
The Commerce Commission wants to hear what New Zealanders like and dislike about their phone and broadband experience.
The New Zealand Telecommunications Industry has been working hard to improve customer satisfaction.
The New Zealand Telecommunications Forum (TCF) has published a draft of the new Fibre Installation Code for public consultation.
The New Zealand telecommunications industry is working together to ensure that any website with footage of the Christchurch terrorist attack is inaccessible to New Zealanders.
The Telecommunications Forum (TCF) is advising consumers of the need to recycle their old mobile phones through an accredited mobile phone recycling scheme.
TDR Report Shows Customer Complaints Remain Static - Despite Increase in Demand for Services
Customer Complaints per Telecommunications Connection Remain Low in 2018
During International Fraud Awareness Week, the TCF is encouraging consumers to: Stop and think. Is this for real?