TDR Report Shows Customer Complaints Remain Static - Despite Increase in Demand for Services
Customer Complaints per Telecommunications Connection Remain Low in 2018
During International Fraud Awareness Week, the TCF is encouraging consumers to: Stop and think. Is this for real?
TCF Report Highlights Top Telco Industry Trends
The TCF has today published a draft of the new Vulnerable End Users Code for public consultation
TDR Report Provides Increased Telco Complaints Transparency
The TCF's draft Scam Calling Prevention Code formalises processes to help prevent scam calling.
Stats NZ’s latest Consumer Price Index (CPI) data shows a drop of 6.3% in the real cost of telco services for the year ending December 2017.
The TCF and NZ Police are warning consumers about the dangers of buying second-hand phones online this summer.
The RE:MOBILE mobile phone recycling scheme has donated over $50k to the Sustainable Coastlines charity in 2017, helping fund their Flagship Education Centre.