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Showing Latest 10 Articles

September 2019

Commission releases proposed approach for emergency calling code

12 Sep 2019

The Commerce Commission has released a consultation paper outlining its emerging views and proposed approach to establishing the 111 Contact Code.

July 2019

Police warn public after hundreds of thousands of dollars lost in recent phone scam

1 Jul 2019

Police are issuing a warning over a recent phone scam that has resulted in members of the public losing hundreds of thousands of dollars.

June 2019

Commission wants your feedback on your phone and broadband services

26 Jun 2019

The Commerce Commission wants to hear what New Zealanders like and dislike about their phone and broadband experience.

May 2019

Telco Industry working to improve customer satisfaction

22 May 2019

The New Zealand Telecommunications Industry has been working hard to improve customer satisfaction.

April 2019

Telco Industry releases code to streamline fibre installation

30 Apr 2019

The New Zealand Telecommunications Forum (TCF) has published a draft of the new Fibre Installation Code for public consultation.

March 2019

NZ ISPs working together to block websites with footage of Christchurch shooting

17 Mar 2019

The New Zealand telecommunications industry is working together to ensure that any website with footage of the Christchurch terrorist attack is inaccessible to New Zealanders.

January 2019

Why you need to recycle your old mobile phone

21 Jan 2019

The Telecommunications Forum (TCF) is advising consumers of the need to recycle their old mobile phones through an accredited mobile phone recycling scheme.

November 2018

TDR Report Shows Customer Complaints Remain Static - Despite Increase in Demand for Services

29 Nov 2018

TDR Report Shows Customer Complaints Remain Static - Despite Increase in Demand for Services

Customer Complaints per Telecommunications Connection Remain Low in 2018

27 Nov 2018

Customer Complaints per Telecommunications Connection Remain Low in 2018

Fraud Awareness Week Shines Spotlight on Scam Calling

13 Nov 2018

During International Fraud Awareness Week, the TCF is encouraging consumers to: Stop and think. Is this for real?

Last Modified On Friday, 30 September 2016