TCF Logo
Showing Latest 10 Articles

November 2018

Fraud Awareness Week Shines Spotlight on Scam Calling

13 Nov 2018

During International Fraud Awareness Week, the TCF is encouraging consumers to: Stop and think. Is this for real?

August 2018

TCF Report Highlights Top Telco Industry Trends

22 Aug 2018

TCF Report Highlights Top Telco Industry Trends

Telco Industry Formalises Processes to Protect Vulnerable End Users

17 Aug 2018

The TCF has today published a draft of the new Vulnerable End Users Code for public consultation

TDR Report Provides Increased Telco Complaints Transparency

1 Aug 2018

TDR Report Provides Increased Telco Complaints Transparency

April 2018

TCF and Telcos Toughen Up on Scam Callers

22 Apr 2018

The TCF's draft Scam Calling Prevention Code formalises processes to help prevent scam calling.

February 2018

6.3% Drop in the Price Index of Telco Services for Consumers in 2017

5 Feb 2018

Stats NZ’s latest Consumer Price Index (CPI) data shows a drop of 6.3% in the real cost of telco services for the year ending December 2017.

December 2017

Second-Hand Mobiles Pose Fraud Risk - Warns TCF and Police

18 Dec 2017

The TCF and NZ Police are warning consumers about the dangers of buying second-hand phones online this summer.

Fifty Thousand Funds Flagship for Cleaner Coastlines

14 Dec 2017

The RE:MOBILE mobile phone recycling scheme has donated over $50k to the Sustainable Coastlines charity in 2017, helping fund their Flagship Education Centre.

November 2017

NZ Telco Industry Complaint Numbers Remain Low on International Scale

24 Nov 2017

Telecommunications Dispute Resolution (TDR) has issued its Annual Report to June 2017.

September 2017

NZ Telco Industry Focussed on Improving Customer Service

13 Sep 2017

Commerce Commission data on consumer complaints reflects the size of the industry

Last Modified On Friday, 30 September 2016