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December 2021

Industry welcomes RSQ baseline report

9 Dec 2021

The New Zealand Telecommunications Forum (TCF) welcomes the Commerce Commission’s final baseline report into retail service quality as it now provides an indication of the Commission’s focus for the year ahead.

Ability to keep phone number when switching provider protected for five more years

2 Dec 2021

The Commerce Commission has today announced it will continue to protect the ability of telecommunications consumers to keep their landline and mobile telephone numbers if they switch providers.

New Zealanders enjoy access to world-class broadband services

1 Dec 2021

Auckland experienced no significant drop in broadband performance compared with the rest of New Zealand during lockdown, the latest Measuring Broadband New Zealand report from the Commerce Commission shows.

October 2021

Telecommunications bucks inflation trend

18 Oct 2021

As the cost of buying goods hits a record high, telecommunication services and devices remain one of the few areas to report a continued fall in prices for consumers.

August 2021

Telecommunications industry welcomes Commerce Commission draft report on consumer dispute resolution

30 Aug 2021

The New Zealand Telecommunications Forum (TCF) welcomes today’s release of the draft report on recommendations for improvements of the Telecommunications Dispute Resolution Scheme (TDRS).

New Zealand Telecommunications Forum Annual Report confirms Telco industry in good shape

25 Aug 2021

The New Zealand Telecommunications Forum (TCF) today releases its Annual Report providing an overview of the country’s telecommunications industry.

Telco industry supports ComCom in ensuring consumers are well informed about technology options

4 Aug 2021

The New Zealand Telecommunications Forum (TCF) looks forward to engaging with the Commerce Commission on proposed new marketing principles to ensure consumers have the information they need as New Zealand upgrades its telecommunications networks and services away from copper-based to newer forms of technology such as fibre and wireless.

July 2021

TCF appoints Paul Brislen as new CEO

19 Jul 2021

The New Zealand Telecommunications Forum (TCF) is pleased to announce the appointment of Paul Brislen as its new CEO, with effect from 9 August 2021.

June 2021

Telco industry organisations collaborate with Commerce Commission on consumer education initiative

8 Jun 2021

The New Zealand Telecommunications Forum (TCF) and the Telecommunications Dispute Resolution Scheme (TDR) have been working together with the Commerce Commission on their first ever joint consumer education initiative.

Mobile phone providers introduce new security measures to prevent Number Porting fraud

2 Jun 2021

From tomorrow (Thursday 3 June 2021), consumers who switch mobile providers and want to keep their phone number – a process called number porting – will receive a dedicated SMS text message to help prevent fraudsters.

Last Modified On Friday, 30 September 2016