Working together to reduce scam calls and SMS.
What it is
The Scam Prevention Code is an industry code of practice for Network Operators and A2P SMS Partners to identify, verify and take action in response to scam calls and SMS to mobile phones and landlines.
To provide fair and consistent policy standards for network operators to help inform, prevent and protect customers against scam phone calls and SMS.
Who it applies to
Network Operators and A2P SMS Partners who choose to sign up to the Code.
Who it affects
Landline and mobile phone customers
A2P SMS Partners
Code type: Voluntary Code
Document version: November 2022.