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Published Tuesday 24 May 2016


The global cost of international revenue share fraud (IRSF) to the telecommunications industry has been reported by the Communications Fraud Control Association as US$10.8b in 2015.

 

The TCF IRSF Working Party has recently finalised the New Zealand Telecommunications International Revenue Share Fraud Prevention Guidelines.

The purpose of the guidelines is to reduce or eliminate the incidence and effects of IRSF on New
Zealand Telecommunications Service Providers and their Customers by providing a best practice framework.

The guidelines set minimum standards for:

  • Educating customers
  • Sharing information between service providers
  • Detection and mitigation capability that service providers should have in place

The guidelines encourage service providers to share up to date details of their Fraud Teams to facilitate effective information sharing about fraudulent communications. It is anticipated that the TCF will maintain an opt-in contact list and email distribution list for the purposes of sharing this information. The TCF will also provide a list of participating Service Providers on the members only section of the website.

More information