Business Interaction Framework - Iteration 3

The TCF UFB BSS/OSS Business Interaction Framework Iteration 3 and its supporting artefacts published 14 August 2014. This version supersedes previously published iteration 1 and 2.

The processes in the BIF are defined to meet industry agreed Business Requirements which are articulated in a separate supporting document.

The business transactions are described in a series of business scenarios and interaction components, and include the definition of the touch points for the exchange of information between RSPs and the LFCs.

BIF Data Model Realisation and Design Guidance provides design guidance for interpreting the BIF Data Model during implementation of SSP and B2B applications.

This is a living document and will be updated accordingly to support future iterations of the UFB BSS OSS BIF.

Iteration 3 of the UFB BSS OSS BIF includes the following components:

Pre-qualification

• Address Validation
• Offer Availability
• Order Feasibility
• Appointment Look and Reservation
• Order Query

Fulfilment

• Appointment Rescheduling / Cancellation
• Basic Multi Order Query
• In-flight Order Amendment (including order cancellation)
• In-flight Order Cost Management
• Order Information Requests
• Jeopardy and Delay Management

Fulfilment - Fibre to Fibre Transfer

• Consistent interaction process to request a transfer
• Information structure/data model to support transfer orders
• Consistent process patterns for management of notifications for transfer orders, which will be aligned to the TCF Customer Transfer Code requirements, currently under review.

Product

• Product Current Configuration
• Product Specification Enhancements

Assure – Problem Reporting

• Appointment Rescheduling / Cancellation
• In-flight Problem Report Amendment (including order cancellation)
• In-flight Problem Report Cost Management
• Problem Report Information Requests
• Jeopardy and Delay Management
• Service Given Disputes
• Remedial Action Disputes
• Basic Multi Problem Report Query

Assure - Diagnostics

• Check Configuration

Assure – Service Outage

• Information structure/data model
• Consistent process patterns for management of outage notifications for planned and unplanned outages.

The UFB BSS OSS BIF is accompanied by a suite of supporting documents which should be read in association with the UFB BSS OSS BIF for completeness when designing standard business transactions between RSPs and LFCs.

The following documents have been published as part of iteration 3:

• Business Interaction Framework Iteration 3
• Business Requirements:
  • Business Requirements Backlog
  • Requirements Traceability Matrix 
• Data Model:
• Data List Enumeration Values
• Touchpoint Data Tables
• Data Model XSD Files
• Data Dictionary
• Design Artefacts:
• Business Interaction Components (BIC) 
• Business Scenarios (BS) 
• State Model
• Touchpoint Diagrams
• Process Data Model
• BIF Data Model Realisation and Design Guidance
• BIF Data Model Big Splat View

• Web Services Specification

For any enquiries regarding the documentation or access to these files please contact Clare Dobson.

Iteration 1 and Iteration 2 documentation is also available upon request.

For any enquiries regarding the documentation or access to these files please contact Clare Dobson.